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marketing@packson-mould.com

FAQ

Where is your factory located?

Our factory is located in Dongguan, Guangdong. It takes 40 minutes to Shenzhen Airport.

Will you be able to help us improve part design directly?

Yes, our professional engineering team will help improve your design according to your requirements also provide personal suggestion and solution.

Do you provide free samples?

Normally we will provide 10-20 pcs free samples after finish our T0 trial.But there will be sample cost if you ask more than 20 pcs.

What kind of shipping way do you use usually?

Normally we will ship mold and molding parts by ocean but some of our client ask for quick lead time then we will suggest airfreight or express if the weight and volume is not too big.

What is the nature of business?

Packson is a factory certified ISO 9001:2018 and ISO 13485:2016.

Are you able to make customized parts?

Yes, we have a one-stop service from design to molded part.

What's the lead time for a project?

For simple parts, the lead time of T0 will be normally around 25-30 days. But for complicated parts like automotive parts, it will take around more than 40 days. It depends on the part structure.

What's your payment terms?

Mould: T/T 50% deposit, 50% before shipment.

Product: T/T50% deposit,  50% before shipment.

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